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Privacy Policy

Finlift Financial Services LLP (“Finlift”, “we”, “us”, “our”) is committed to protecting the privacy and confidentiality of users (“you”, “your”) who access our website and avail our financial product distribution and related services.

This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information.

By using our website and services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

a) Personal Information

  • Name
  • Address
  • Phone number
  • Email address
  • Date of birth
  • Gender
  • Income details (where applicable)

b) Identity and Regulatory Information

  • Permanent Account Number (PAN)
  • Aadhaar Number (as permitted by law)
  • KYC documents
  • Bank account details (as required)

c) Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and similar technologies

d) Service-Related Information

  • Transaction details
  • Product applications
  • Communication records
  • Feedback and service requests

2. Purpose of Collection and Use

We use your information for the following purposes:

  • To complete KYC formalities as required by regulators
  • To distribute financial products and process transactions
  • To comply with legal and regulatory requirements
  • To maintain internal records
  • To facilitate investments and related services
  • To improve website functionality and service quality
  • To send transaction-related and service-related communication
  • To share product and service information (with opt-out option)

3. Consent

By providing your information, you consent to its collection, use, storage, and processing for lawful business and regulatory purposes. You may withdraw consent where permitted by law, subject to regulatory obligations.

4. Disclosure of Information

We do not sell, rent, or trade personal information. Information may be shared only with:

  • Product manufacturers, registrars, and service providers
  • Regulatory and statutory authorities
  • Courts and law enforcement agencies
  • Auditors and compliance professionals
  • Technology and operational partners

All disclosures are made on a limited and need-based basis.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, misuse, loss, or disclosure. However, no method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.

6. Data Retention

Information is retained only as long as required for:

  • Regulatory compliance
  • Legal obligations
  • Business operations

After this period, data is securely deleted or anonymized.

7. Cookies

Our website may use cookies to improve user experience and website performance.

You may control cookie usage through your browser settings.

8. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. Users should review their policies separately.

9. User Rights

You may:

  • Request access to your data
  • Seek correction of inaccurate information
  • Update contact details
  • Opt out of promotional communication

Requests can be made using the contact details below.

10. Accuracy of Information

You are responsible for ensuring that information provided is accurate and up to date.

Finlift is not liable for consequences arising from incorrect information.

11. Confidentiality

We maintain confidentiality of client information, subject to legal, regulatory, and contractual obligations. Disclosure may occur where required by law or permitted under applicable agreements.

12. Changes to This Policy

We may update this policy from time to time. Revised versions will be posted on this page. Continued use constitutes acceptance.

13. Contact Information

For privacy-related queries or corrections, contact: support@finlift.in

14. Governing Law

This policy shall be governed by the laws of India and subject to Indian jurisdiction.

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